Mission: We’re building the most engaged digital audiences in the world.

The Role

As a Team Lead within ARK by KOMI Content Services, you will oversee the sourcing, quality control, and management of visual video content across digital platforms. You will lead and support a small team of Content Researchers in daily operations - fostering development, maintaining performance, and collaborating across departments to optimise workflows. You’ll contribute to strategic planning, monitor performance data, and stay current with industry trends.

You’ll have a passion for social media, be a good team leader, be resourceful and have strong communication skills. You’ll understand what audiences like, who are great at identifying viral videos before they go big and are able to work on client briefs.

Key Responsibilities

• Hunt down top video content across digital platforms, archives, and social media.
• Confidentially reach out to contributors to acquire permission to share their content.
• Ensure videos meet our high standards and align with client preferences.
• Maintain a high level of organisation by tracking discovered videos and logging essential details in our database for you and the team.
• Lead and manage day-to-day operations of a small team, ensuring alignment with wider company objectives.
• Provide coaching, support, and feedback to team members to encourage development and growth.
• Facilitate regular team meetings, one-to-ones, and performance reviews.
• Collaborate cross-functionally with other departments to support smooth workflows and communication.
• Be ahead of the game with the latest viral hits.

• You have an expert eye for video content and what makes a video go viral on social media.
• You are comfortable contacting contributors via various communication methods.
• You are passionate, creative, and have a fire to produce amazing content.
• You are a quick learner, who is naturally proactive.
• You should be results oriented and performance driven for yourself and your team.
• You'll have expert interpersonal and communications skills.
• You have strong organisational and time management abilities.
• You have a problem-solving mindset with the ability to remain calm under pressure.
• You  are confident in tracking goals, giving constructive feedback, and driving accountability.